Code of Conduct
Fair Play. Mutual Respect.
We are building a network of trust. Our terms are simple: be honest, be professional, and be fair. By using By The Our, you agree to a higher standard of service.
The Agreement
- The Trip Charge: This is non-negotiable for the client. It ensures our providers are respected for their time.
- Honesty Protocol: We track integrity. Ratings are based on honesty, not just speed. A low honesty rating is a removal from the network.
- Zero Tolerance: Any form of harassment, discrimination, or unsafe practices will result in an immediate and permanent ban.
- Your Business, Your Rules: BTO facilitates the connection. The final service agreement, warranty, and execution are strictly between the Provider and the Client.
We exist to empower small businesses, not to control them.